Export to PST:

  • By Default the export to pst option is disabled for Trial accounts. It is only enabled for paid customers.
  • Export to pst option will work in all the following browsers: IE 11 & above, Chrome, Firefox, Safari and Opera.
  • You can see the reports on Export Report (Backup->Reports -> Export Report) page with size information.
  • You can download the pst file from export report (Backup->Reports -> Export Report) page with given link and download limit will be reduced based on your file size on that page.
  • Once you initiated the download, even if you are cancelling the request in the mid, we will reduce the total file size from the download limit showing in the export report page.
  • We will retain the exported data up to 15 days in our server, then it will be deleted automatically. But the entry will be remain with “Expired” status in the GUI.
  • When trying to import the converted pst file, it will be showed in a separate folder for every 10k emls.
  • For Trial Users Download Limit – 2GB and for Paid Users Download Limit – 1TB (as per syscloud pricing plans) – For Business Level

 

Export-Report

Export All:

  • Export All option is available for both Trial and Paid users.
  • Export All option will work in all the following browsers: IE 9 & above, Chrome, Firefox, Safari and Opera.
  • Windows explorer does not work to extract the downloaded zip file from our application.
  • Customer must use a third party extracting tools such as winrar, winzip or 7zip to extract the downloaded zip file. Please note SysCloud cannot support these 3rd party tools.
  • Reports can be found on the Export Report page (Backup->Reports -> Export Report). Here you can download the zip file with provided link. Your download limit will be reduced based on your file size on that page.
  • Please note — Once you initiate the download and cancel it prior to completion, we will reduce the total file size from the download limit showing in the export report page.
  • We will retain the exported data upto 15 days in our server, then it will be deleted automatically. But the entry will be remain with “Expired” status in the GUI.
  • For Trial Users Download Limit – 2GB and for Paid Users Download Limit – 1TB (as per syscloud pricing plans) – For Business Level