Start Backup

Start Backup page is the place where your domain backup gets initiated.

Quick Links – Level 1 | Level 2 | Level 3

Level 1:

After you add the domain for backup, you will be navigated to “Start Backup” page. Select the domain name from drop down list.

The first level of “Start Backup” screen lists the number of users available under the selected domain Our backup tool does automatic provisioning of users for your domain and you can also populate users manually using “Sync” button. You can initiate backup based on the following user classifications:

  • User level

  • Group level

  • Org unit level

  • CSV Bulk upload

Users to Backup

In the “Users to Backup” tab, you can find the entire user list of your domain. Check the users to be backed up and add to the backup cart.

You can click on “Start Backup” button directly to initiate the backup with default backup settings in any of the following options:

  • Users to backup

  • Users by Group

  • Users by Org Unit

  • CSV File Upload

Otherwise, you can perform backup of users from different tabs randomly; thus enabling multi user backup.

You can choose users from individual user list, groups, org unit and also upload users in bulk for backup at a single go.

Then click on “Settings” button to customize the backup settings as per the requirements of the selected users.

Start backup level1

Start backup level1

Users by Groups

Our latest feature update includes backup and restore of “Groups” along with the group members and roles.

To initiate backup of groups, administrator should enable the provisioning of API.

Click on the “learn more” link to provide “Admin access”.

Click on “Admin Grant Access” button and the screen; choose the admin account to provide access.

After enabling API access, Groups available in your domain will get listed as shown below. Select the groups to be backed up and add to the backup cart as shown below.

Backup users by group

Backup users by group

You can provide admin access in any of the following tabs, namely:

  • Users by Groups

  • Users by Org unit

  • Manage Groups

Granting admin access in any one tab does the auto provisioning of access to backup groups in other two tabs.


Click on the “view” button to view the group members available under each group as shown below.

View group

View group

Users by Org Unit

“Users by Org Unit” tab allows you to back up org unit users of your domain. Select the org unit to view the sub org units of your domain.

Backup users by org units

Backup users by org units

Check the Org Unit name to view the users available in that org unit as shown below.

Choose org unit departments

Choose org unit departments

Add the chosen group to backup cart.

CSV file upload

  • You can upload users in bulk to backup via CSV file upload option

  • Click on “Download example CSV Template” link to download the sample CSV template file

  • Enter the user email ids to be backed up

  • Upload the template file using “Choose File” button

CSV file upload

CSV file upload

As soon as you choose the file, the users will be listed and will be added to the backup cart.

After choosing users from the tabs, click on “Settings” tab to customise your backup.

Settings page is designed in such a way to provide you with a number of options to make your backups more flexible and quick based on your requirement.

Level 2 of Start Backup – Settings

In “Settings” page, you can specify the services that are to be backed up for the chose users of your domain.

Specify backup settings

Specify backup settings

You can turn ON or OFF the services as per your requirement.

ON – Backs up the Google Apps services for the chosen users.

OFF – Excludes the Google apps services from backup for the chosen users.

Note: You can choose “Start Backup” button in this level directly to initiate the backup with default settings.

To customize your backup further, click on “Settings”. And the screen appears as shown below.

Level 3 of Start Backup- Settings

Initiate backup

Initiate backup

You can use the settings available in the level 3 to fine tune the backup operation of your domain.


Exclude the email folders from backup
  • This option allows you to exclude unwanted data backup from trash and spam folders.

  • Turn ON to exclude the backup of trash and spam folders.

No of Document revisions
  • Here you can specify the number of document revisions to be backed up.

Archive Content Visibility

This option lets you to turn ON or OFF the administrator’s visibility to view domain users’ archived data.

ON option – Archived data of Administrator account will only be visible to the Administrator.

OFF option – Archived data of the Administrator account along with all other domain users become visible to the Administrator.

Drive Backup Scope

With Drive Backup Scope option, you can control the scope of drive backup.

Choose “Owned by me” from the item list, to back up the documents that are owned only by yo;


Choose “Shared with me” from the item list to back up all the documents, which includes both owned and shared documents.

Storage and Retention

Limit Storage usage per user
  • This option allows you to set the backup storage limit for each user.

  • You can either select “Unlimited” checkbox or specify the storage limit in the text box and choose the disk usage from the dropdown, which can be either MB or GB or TB.

Email Retention Period
  • With “Email Retention Period” option, you can define the retention period for emails, documents and calendars.

  • Check “Unlimited” option to retain the backed up data in AWS cloud forever or choose the time limit in terms of days or months or years from the list box; which will delete the backed up data as per the specified time limit on incremental basis.

  • After specifying the necessary backup settings, you can click on “Start Backup” button to initiate the backup of users along with chosen services and settings.

  • You can make changes and manage other related backup settings using the “Backup Settings” option in “Settings” menu.