SysCloud services are designed and developed in a more flexible and secure manner to ensure security and availability of services to the end users.
We understand our customers and value the trust they have in us. We follow security and other related measures in a very serious manner to ensure our customers and their data is highly secured and available any time.
Communicate with SysCloud
Customers can communicate anytime with us in case of the breach/incident. Your communication regarding the breach/incident is kept confidential with us.
For security, availability, confidentiality and process integrity concerns; please drop us an email to email@example.com.
For any privacy concerns, please drop us an email to firstname.lastname@example.org
Our Support Process
Our security team is committed to be responsive 24×7, and you will receive a reply mail regarding the progress as soon as you mail us about the breach/incident. To help us in understanding the type of breach and its severity, we would request you to mail the required materials which may act as the evidence of the breach/incident.
Based on your communication, we will create a report to acknowledge the concern and send you a response mail detailing the further action process for the breach/incident. To track the issue exactly, we may need your coordination in reproducing the issue to find a solution rapidly. Post detailed analysis, evaluation and validation; the resolution plan will be shared with you.