Google Apps Admin Roles and Privileges

To help with the management of archives the application can be configured with multiple Google App administrators. Each admin role has unique privileges that range from complete access to help desk who can only assist in restoring user data.

Using this feature you can:

  • Set up multiple¬†Google Application admin accounts to allow individual in the organization access to archives
  • Configure help desk personnel with limited privileges who can assist in restoring data for end users
  • Create separate logins so that actions can be logged and audited

FAQ

What actions can help desk users take in the application?

This role has only read and restore permissions and can not make changes to settings or delete data from archives.

Can I create roles for end users to manage their archives?

Provide end user access can be done by turning on self-service restore for users in order to allow them to view and restore data from their archives.