Upgrade Cloud Backups with our Advanced Features

Explore our suite of advanced features designed to help SaaS administrators manage backup data effortlessly.

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Advanced features

Automated Backup

Create automated backup jobs to define the scope of the backup and specify the data to be backed up, along with custom retention settings. Once the job is created, SysCloud will automatically back up your Box data every 24 hours. 

Auto backup new users

Turn on the auto backup feature to automatically enroll new users (such as new hires) to the backup schedule. 

Granular backup scope

When setting up a backup job, administrators can select specific users to include in the backup. Multiple backup jobs can be created to customize retention settings for different entities within the cloud. Admins also have the option to edit the backup job, if required. 

Retention management

Define how long the backed-up data should be retained to comply with regulatory requirements and internal policies. Admins can either retain data for an unlimited period or set custom retention periods for different apps. This ensures that the backup archives are not cluttered with data that’s no longer required. 

Content exclusion

Exclude specific file types or files above a certain size when creating a backup job. This helps to speed up the backup process. 

User exclusion

Exclude specific users from the backup schedule when creating a backup job. Save on SysCloud licensing costs by excluding users from the backup job.  

Backup on demand

Use the on-demand backup option to instantly initiate backup for specific users. Admins can run an on-demand backup before rolling out major changes to a Box account such as data migration, third-party app integration, or data deletion to ensure that the latest data is available for restore in the event of data loss or corruption. 

Intuitive Backup Dashboard

Real-time backup, restore, and export status

Get real-time status of the backup, restore, and export activities. The dashboard provides a complete backup health status for the past 30 days and restore and export status for the past 90 days. 

Administrators can drill down from the dashboard to see the number of in-progress and completed backups tasks, and restore and export requests. 

Usage stats

View the total amount of data backed up, the number of days the data has been protected, the number of items restored and exported, the number of users and accounts included in the backup, and the total storage consumed, all from a single dashboard. 

Error notifications

Quickly identify and resolve any errors with SysCloud’s real-time backup, restore, and export error notifications. Admins can drill down from the dashboard for more information and get helpful tips to fix the errors. 

Advanced restore capabilities

Point-in-time restore

Go back in time to recover from accidental deletions, ransomware attacks, or data corruption using point-in-time backup snapshots. Admins can review all the backup instances and choose the right version of the data that needs to be restored. 

Cross-user restore with permissions and folder structure intact

Easily transfer ownership of files by restoring backed-up data to a different user account within the same organization- with collaborations and folder structure intact. 

Automated error management

Spend less time fixing backup errors and focus on other critical admin tasks while SysCloud automatically resolves cloud API errors. 

Easily track manual error resolution tasks to completion with error resolution workflows. 

Managing your account

Cloud connection management

Manage all the Box accounts connected to the SysCloud backup application from the Cloud Connection Centre. Admins can connect new Box accounts, perform on-demand sync, and resolve connection errors - all from a single screen. 

On-demand user sync

Initiate an instant user sync anytime between two backup schedules to enable backup for new users without waiting for the daily backup cycle. 

Access management

Admin roles

Create any number of backup admin roles to distribute admin workload among the IT team and easily manage restore requests. Admins can assign granular permissions to specific users and edit them as required. 

Audit logs

Get full control and visibility over all the admin and end-user actions. View detailed audit logs for all the backup, restore, and export events.