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Admins cannot recover data 14 days after deletion from Trash.
What are the limitations of native data retention in Box?
What are the limitations of native data retention in Box?
Why choose SysCloud for Box backup?
Why choose SysCloud for Box backup?
What Box data does SysCloud back up?
Learn how SysCloud addresses the data retention and restoration gaps for Box data.
Experience a better way to protect your Box data
SysCloud automatically stores daily snapshots of all your critical Box data, and enables you to restore or export data from any point-in-time - with no limitations on versions, or recovery date.
Make smarter backups
Automate Box account backups. Let SysCloud handle all API errors - so you can focus on other critical admin tasks.
Don't stop with Box. Backup all your SaaS apps!
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Frequently asked questions
If you’re hesitating, do not worry, we are here to explain everything you might want to know. Let us help!
Is there a minimum license requirement to purchase a SysCloud subscription?
Yes. New paid SysCloud subscriptions require a minimum purchase of 100 licenses, with each license letting you back up 1 user.
This minimum applies only to new paid subscriptions, free trials and existing customers are excluded.
The 100-license minimum applies to your overall subscription, whether you buy licenses for a single cloud or across multiple clouds. It is not a per-cloud requirement.
I'm an existing customer with fewer than 100 licenses. Do I need to purchase additional licenses?
No. The 100-license minimum applies only to new paid subscriptions. As an existing customer, you may continue with your current number of licenses and are not required to purchase additional licenses. Should this requirement change in the future, we will notify you in advance.
Is there a limit on storage for paid Box SysCloud subscription?
Your backup storage is uncapped, subject to our fair use policy. There is no fixed storage limit while your subscription is active, provided your usage stays reasonably proportionate to your number of licensed users. If your usage goes well beyond what a subscription of your size would normally involve, we may review it with you and discuss suitable adjustments, which may include additional licenses or revised terms.
Can SysCloud restore Box files and folders to a different user?
Yes. SysCloud lets admins restore Box files and folders either to the original owner or to a different user.
Can I export specific Box files, folders, or a full user account?
Yes. Admins can export selected Box files, folders, or full Box user accounts from the backup archives.
Can I set a custom retention period for Box backups?
Yes. When setting up a Box backup job, admins can choose unlimited retention or define a custom retention period.
Can users delete data from their backup archives?
No. Users cannot delete data from their backup archives. Archive deletion is restricted to administrators.
How often does SysCloud back up Box data?
SysCloud automatically backs up Box data every 24 hours. Admins can also trigger a manual backup in addition to the daily automatic backup.
What are my storage location options for SysCloud backup archives?
SysCloud backup archives can be securely stored in AWS cloud storage locations across the United States, United Kingdom, Canada, Australia, Japan or Germany.
