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Use the Teams recovery wizard  to answer a few questions and find out how you can recover deleted Teams data.

This recovery wizard was created to help both individual users and IT administrators managing Microsoft Teams for their organization to find the best option to recover Teams data lost due to accidental deletions, malware, or any other reason.

Microsoft Teams Recovery Wizard

What type of Teams data do you need to recover?

How long has it been since the team got deleted?

Ask your administrator to restore the deleted team from
the Microsoft 365/Azure AD admin center.

Restore the deleted team from the Microsoft 365/Azure AD admin center.

Ask your Global/ Groups administrator to restore the deleted team from
the Microsoft 365/Azure AD admin center.

Do you have any retention settings configured?

The entire team cannot be restored using the native retention
settings. Create a new team and ask your admin to restore the deleted Teams data using content search.

The entire team cannot be restored using native retention
settings. You will have to manually create a new team and then restore the deleted Teams data using content search.

The entire team cannot be restored using the native retention
settings. Create a new team and ask your Global/Compliance admin to restore the deleted Teams data using content search.

Ask your administrator to restore the deleted team from the SysCloud backup archives.

Restore the deleted team from the SysCloud backup archives.

Your team cannot be recovered beyond the 30-day retention period, unless retention settings have been configured. Learn the different ways to retain Teams data to prevent data loss incidents in the future.

How long has it been since the channel got deleted?

Are you the owner of the team or channel?

Restore the deleted channel from Teams settings.

Ask the team or channel owner to restore the deleted channel from Teams settings.

Do you have any native retention settings configured?

Is it a private channel that you need to recover?

The entire channel cannot be restored using native retention settings. Create a new channel and ask your administrator to restore the deleted channel data using content search.

The entire channel cannot be restored using native retention settings. Create a new channel and restore the deleted channel data using content search.

The entire channel cannot be restored using native retention settings. Create a new channel and ask your Global/Compliance administrator to restore the deleted channel data using content search.

Ask your administrator to export the deleted channel content from the SysCloud backup archives.

Export the deleted channel content from the SysCloud backup archives.

Is the administrator a member of the channel that needs to be recovered?

Only private channels where the administrator is a member will be backed up by SysCloud. Learn the different ways in which you can retain Teams data to prevent data loss incidents in the future.

Deleted channels cannot be recovered beyond the 30-day retention period, unless retention settings have been configured. Learn the different ways to retain Teams data to prevent data loss incidents in the future.

Do you need to restore a chat file or a channel file?

How long has it been since the file got deleted?

Was the file deleted from the first-stage Recycle Bin?

Restore the deleted file from the first-stage Recycle Bin.

Ask your administrator to restore the deleted file from the second-stage Recycle Bin.

Restore the deleted file from the second-stage Recycle Bin

Ask your Global administrator to restore the deleted file from the second-stage Recycle Bin.

Ask your administrator to restore the deleted file from the Compliance admin center using content search.

Restore the deleted file from the Compliance admin center using content search.

Ask your Global/Compliance administrator to restore the deleted file from the Compliance admin center using content search.

Ask your administrator to restore the deleted file from the SysCloud backup archives. 

Restore the deleted file from the SysCloud backup archives. 

Deleted files cannot be recovered beyond the 93-day retention period, unless retention settings have been configured. Learn the different ways to retain Teams data to prevent data loss incidents in the future.

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SysCloud

Quickly navigate to the section that explains how to recover a specific type of Teams data by answering a few quick questions.

Data Protection Centre

Data Recovery Wizards

Quickly navigate to the section within the article that explains how to recover a specific type of Teams data, by answering a few quick questions.

Microsoft Teams Recovery Wizard

Are you an administrator?

Frequently asked questions about Microsoft Teams recovery

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