FAQs On SysCloud Data Protection Suite For Schools

Get answers to our top questions around security, reliability, privacy, and compliance.

What is the subscription fee for SysCloud K-12 Security and Compliance?

For pricing and product demo, please call us at 1 (877) 464 2930. You can also schedule a meeting with one of our sales reps or send us an email at sales@syscloud.com.

How do I schedule a demo?

To schedule a demo click here.

Why should schools or institutions monitor online content?

Monitoring online content allows schools or institutions to proactively identify critical threats such as objectionable content, data loss incidents, ransomware, phishing, compliance violations, and unauthorized app installations that can cause significant damage to schools or institutions.

SysCloud offers a solution that gives schools critical insights and alerts to intervene quickly and take remedial measures to protect the data and ensure privacy.

What applications can SysCloud monitor for student safety?

SysCloud monitors Google Workspace: Gmail, Google Drive & Shared Drive, Calendar, Contacts, and Sites.

Does SysCloud monitor school management systems or learning management systems?

No, SysCloud does not monitor school management systems or learning management systems.

Does SysCloud store any of the data monitored by its software?

SysCloud doesn’t store any data or Personally Identifiable Information (PII) on any of its server infrastructure. However, metadata related to app performance and crash reports are stored by SysCloud to analyze application performance and for feature improvements.

How does SysCloud ensure data privacy for students and staff?

SysCloud is compliant with various privacy laws such as FERPA, SOPIPA, and COPPA to name a few. This ensures data privacy for all its customers. You can read our privacy policy here.

Does SysCloud share threat alerts with parents or any other third-party?

No, SysCloud shares threat alerts only with the individuals designated by the school’s IT administrators when configuring our software. School IT administrator(s) can modify the list of recipients at any time.

We are already using a monitoring service. Why should we use SysCloud?

SysCloud offers comprehensive, enterprise-grade data protection for schools. SysCloud leverages a combination of machine learning and threat analysis by a team of experts comprising data scientists and psychologists to minimize false alerts and escalate imminent threats. SysCloud is the only K-12 Security tool that bundles compliance monitoring for FERPA, CIPA, HIPAA, PCI, application firewall, and web monitoring features at no additional cost!

What is SysCloud's cancellation policy?

Customers can cancel SysCloud subscription anytime if SysCloud fails to fulfill any of its obligations as mentioned in the terms of service, service level agreement, and any contract that SysCloud may sign with a customer. If SysCloud is unable to fix any issues within a mutually agreed timeframe, SysCloud will provide a refund for the remaining service period.

Protect Students, Faculty, and Staff with SysCloud

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